Blue Marble Business can offer you a wide variety of options when it comes to choosing the functions of your Call Centre.
Whether you need customer service, outbound, inbound or combination of the three we can accommodate all your requirements. Most importantly we can confidently provide this service on a native speaking level for a wide choice of languages.
Our senior management specialists will do the initial research required for the knowledge of your product and services and will then establish a base of experienced agents.
The software that we use provides high workforce optimisation, advanced telephone and collaboration services and unified communications.
Using our services, you will transform your organisation. You will:
- improve customer satisfaction;
- unlock the full potential of your team;
- receive reporting and analytic insights and turn them into results;
- communicate clearly;
- gain scalability, reliability and flexibility;